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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Johnston

Karen Johnston

July 2, 2026

5  out of  5
rating by Karen Johnston
"Derek was so friendly and very very helpful. I am impressed with the time he spent with me on the phone and how encouraging he was."
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Magical Caribou

June 30, 2026

5  out of  5
rating by Magical Caribou
"Mikayla is a super star ! Reviewed my account found some savings , went above and beyond
So grateful for her time and attention"
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Tim Horne

June 26, 2026

5  out of  5
rating by Tim Horne
"Dylan and the whole team were terrific in helping us save money on home and auto insurance while providing service that far exceeds other insurance agencies. I highly recommend the team in Jim’s office."
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Linda Curtis

June 17, 2026

5  out of  5
rating by Linda Curtis
"James Doody was incredibly helpful in switching both my auto and homeowners insurance policies quickly, before my previous agent withdrew funds for the quarter. He took the time to clearly explain the different coverage options and walk me through how to handle the escrow payment. I highly recommend James - he is extremely knowledgeable and provides excellent guidance for insurance needs."
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Taylor Holladay

June 12, 2026

5  out of  5
rating by Taylor Holladay
"Jim did a great job putting a quote together for my home and auto."
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Tom Miller

May 30, 2026

5  out of  5
rating by Tom Miller
"Our family has loved this agent - for 20 years!"
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Jorge Rivera

May 27, 2026

5  out of  5
rating by Jorge Rivera
"Highly recommend State Farm and special kudos to Sean, I have been working with Jim Plane office since 2018 and always competitive insurance price for home, cars and business."
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Lydia Leibs

May 21, 2026

5  out of  5
rating by Lydia Leibs
"Karen was very fast and efficient in helping me switch our accounts to autopay."
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Ken Shouldice

May 20, 2026

5  out of  5
rating by Ken Shouldice
"Always friendly and helpful"
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Jillian M

May 19, 2026

5  out of  5
rating by Jillian M
"Derek Schwab was incredibly helpful, responsive and professional in assisting me getting my needs met as a new customer. Very happy with his service and highly recommend!!"
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Jim McMakin

May 8, 2026

5  out of  5
rating by Jim McMakin
"Great customer service!"
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Gerhard Leicht

May 8, 2026

5  out of  5
rating by Gerhard Leicht
"Jim and his team have been great. Their responses to our questions have been handled in a very timely manner and their proactive personal approach to service has been outstanding. Keep up the great work!"
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Thomas Jackson

May 1, 2026

5  out of  5
rating by Thomas Jackson
"My new insurance rep, James Doody was and is wonderful, and I appreciate him getting going with this change from another insurance company."
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Stephanie Kurth

April 30, 2026

5  out of  5
rating by Stephanie Kurth
"Very responsive and helpful in getting us set up with the coverage we needed!"
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Rose DelPizzo

April 30, 2026

5  out of  5
rating by Rose DelPizzo
"Extremely helpful and friendly"
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Marya Read

April 24, 2026

5  out of  5
rating by Marya Read
"Anthony provided great service and was able to cut my rates in half from my previous insurer and keep the coverage the same or better"
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Julie McCulley

April 24, 2026

5  out of  5
rating by Julie McCulley
"We had an excellent experience with Jim Planes agency. We switched our home owners and auto over and are receiving much better service and coverage for less than what we were paying. Sean helped us tremendously.
We definitely recommend."
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Kim Kokkonen

April 24, 2026

5  out of  5
rating by Kim Kokkonen
"Mikayla did a great job today explaining the changes to my renewed home and umbrella coverage. The premium increases are painful but I can now see the reasons for them. I appreciate that the agency doesn’t bother me with undesired meetings but is quick to provide service when I need it."
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Jeff Walker

April 10, 2026

5  out of  5
rating by Jeff Walker
"Spent some time yesterday reviewing my coverages with Dylan and he took the time to explain different aspects to coverage options for me so we could get the right home and auto coverage changes made. Very thorough and professional."
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Basil M

March 25, 2026

5  out of  5
rating by Basil M
"Every time I call they're always incredibly helpful and knowledgeable. 10/10 recommend!"
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Blake Matzek

March 18, 2026

5  out of  5
rating by Blake Matzek
"My family has been with Jim Plane for over 10 years now, and I’ve had nothing but great experiences with the office. Dylan is my go-to—he’s always patient with my (sometimes silly) questions and consistently goes above and beyond to make sure I’m making the right decisions.

Thank you for always listening and providing helpful feedback. His responsiveness is top-notch, and it’s truly appreciated.

Thank you for all that you do!"
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Thomas Yagadich

March 16, 2026

5  out of  5
rating by Thomas Yagadich
"I had the pleasure in going to this office and was more than welcomed in the environment, not another number, more like family atmosphere. It was a pleasure meeting Jim and his staff Anthony the writer of my policy was able to save me over $100 and get me a better policy with more coverage. Over the top staff and awareness with my situation particularly. Looking forward to doing business with them years to come."
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Lori Valenzuela

March 13, 2026

5  out of  5
rating by Lori Valenzuela
"Spoke with Mikayla over the phone to get information about, and then to set up the Drive Safe and Save application. Mikayla was polite, personable, professional and very helpful.
She represents the Jim Plane State Farm office very well."
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Gina Rossi

March 7, 2026

5  out of  5
rating by Gina Rossi
"Derek was super helpful and accommodating with getting our insurance set up for a small business. Highly recommend!"
Profile photo of Kendall Hogue

Kendall Hogue

March 3, 2026

5  out of  5
rating by Kendall Hogue
"I have had the best experience with Jim Planes State Farm office. I have used them for years and highly recommend! I usually work with Quinn and Sean and they are great. Very knowledgeable and kind. They always help me with whatever I need.
They are the best!"