State Farm® Insurance Agent Jim Plane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lydia Leibs
May 21, 2026
"Karen was very fast and efficient in helping me switch our accounts to autopay."
"Hi Lydia—thanks for your review! I'm happy Karen was able to assist you quickly and handle the autopay switch efficiently. We appreciate you choosing us. Warm Regards, Jim Plane"
Ken Shouldice
May 20, 2026
"Always friendly and helpful"
"Hi Ken, We really appreciate you taking the time to share your experience! We're always here whenever you need us. Best Regards, Jim Plane"
Jillian M
May 19, 2026
"Derek Schwab was incredibly helpful, responsive and professional in assisting me getting my needs met as a new customer. Very happy with his service and highly recommend!!"
"Hi Jillian, Thanks so much for taking the time to leave a review! I am pleased to hear that Derek provided excellent support and helped ensure your needs were fully met from the start. We truly appreciate your recommendation! Best Regards, Jim Plane"
Jim McMakin
May 8, 2026
"Great customer service!"
"Hi Jim, thank you so much for the 5-star review! Exceptional customer care is exactly what we strive for, and we’re thrilled we delivered that for you. We look forward to serving you again soon! Warm Regards, Jim Plane"
Gerhard Leicht
May 8, 2026
"Jim and his team have been great. Their responses to our questions have been handled in a very timely manner and their proactive personal approach to service has been outstanding. Keep up the great work!"
"Hi Gerhard, Hi Gerhard, Thank you for your review! I’m glad you felt taken care of throughout the process and that you received prompt, clear answers when you had questions. It’s important to us to provide a helpful, attentive experience for every customer. We appreciate your support and hope to assist you again in the future. Best regards, Jim Plane"
Thomas Jackson
May 1, 2026
"My new insurance rep, James Doody was and is wonderful, and I appreciate him getting going with this change from another insurance company."
"Hi Thomas, Thank you for your review and for choosing us. I am pleased to hear that James provided excellent service and helped make your transition from your previous insurance company smooth and efficient. We value the opportunity to support you moving forward. Best Regards, Jim Plane"
Stephanie Kurth
April 30, 2026
"Very responsive and helpful in getting us set up with the coverage we needed!"
"Hi Stephanie, Thank you for your review! I am glad the team was able to respond promptly and assist you in putting the coverage you needed in place. If you have any questions or need support in the future, please don’t hesitate to reach out. Best Regards, Jim Plane"
Rose DelPizzo
April 30, 2026
"Extremely helpful and friendly"
"Hi Rose, Thank you so much for the review! We’re really glad we could be helpful and that you had a great experience. We truly appreciate you taking the time to share your feedback! - Jim Plane"
Marya Read
April 24, 2026
"Anthony provided great service and was able to cut my rates in half from my previous insurer and keep the coverage the same or better"
"Hi Marya, Thank you for taking the time to share your feedback! I am glad to hear that Anthony was able to help you reduce your insurance costs significantly while maintaining and enhancing your coverage. Providing excellent service and meaningful protection is our priority. Please don’t hesitate to reach out if you need any further assistance! Best regards, Jim Plane"
Julie McCulley
April 24, 2026
"We had an excellent experience with Jim Planes agency. We switched our home owners and auto over and are receiving much better service and coverage for less than what we were paying. Sean helped us tremendously. We definitely recommend."
"Hi Julie, Thank you so much for your kind review! I’m thrilled to hear that we were able to provide you with enhanced coverage and service while saving you money. Sean and the entire team appreciate your recommendation. Please don’t hesitate to reach out if you ever need anything—we’re always here to help! Warm regards, Jim Plane"
Kim Kokkonen
April 24, 2026
"Mikayla did a great job today explaining the changes to my renewed home and umbrella coverage. The premium increases are painful but I can now see the reasons for them. I appreciate that the agency doesn’t bother me with undesired meetings but is quick to provide service when I need it."
"Thank you, Kim, for sharing your experience! We're pleased Mikayla was able to thoroughly clarify the updates to your home and umbrella policies. We understand that premium adjustments can be challenging, and we're glad you now feel more informed about the factors involved. We also appreciate your recognition of our commitment to respecting your time while remaining responsive whenever you require assistance. Please feel free to contact us anytime you need support! Best Regards, Jim Plane"
Jeff Walker
April 10, 2026
"Spent some time yesterday reviewing my coverages with Dylan and he took the time to explain different aspects to coverage options for me so we could get the right home and auto coverage changes made. Very thorough and professional."
"Hi Jeff, Thank you for taking the opportunity to discuss your insurance options with Dylan. I’m glad he was able to clearly break down the various coverage choices so you could select the best fit for your home and vehicle policies. We strive to deliver detailed and attentive service, and it’s great to know you had a positive experience. Don’t hesitate to get in touch if you need any further help! Best Regards, Jim Plane"
Basil M
March 25, 2026
"Every time I call they're always incredibly helpful and knowledgeable. 10/10 recommend!"
"Hi Basil, I really appreciate you taking the time to share your experience. It's great to know the team consistently provides excellent support! Thanks for recommending us so highly! We’re always here whenever you need assistance. Warm Regards, Jim Plane"
Blake Matzek
March 18, 2026
"My family has been with Jim Plane for over 10 years now, and I’ve had nothing but great experiences with the office. Dylan is my go-to—he’s always patient with my (sometimes silly) questions and consistently goes above and beyond to make sure I’m making the right decisions. Thank you for always listening and providing helpful feedback. His responsiveness is top-notch, and it’s truly appreciated. Thank you for all that you do!"
"Hi Blake, Thank you so much for your kind words and for being a valued part of the Jim Plane family for over 10 years! We’re thrilled to hear about your positive experiences. We’ll be sure to pass along your compliments to Dylan—he’ll be delighted to know his efforts are appreciated. We’re always here to listen and support you with any questions, no matter how big or small. Thanks again for your feedback and continued support! Best regards, Jim Plane"
Thomas Yagadich
March 16, 2026
"I had the pleasure in going to this office and was more than welcomed in the environment, not another number, more like family atmosphere. It was a pleasure meeting Jim and his staff Anthony the writer of my policy was able to save me over $100 and get me a better policy with more coverage. Over the top staff and awareness with my situation particularly. Looking forward to doing business with them years to come."
"Hi Thomas, Thank you so much for your kind words! It was a pleasure meeting you and having the opportunity to help find a policy that fits your needs and saves you money. Anthony and the whole team take great pride in treating our customers like family, and I’m glad that came through during your visit. We look forward to continuing to work with you for many years to come! Best, Jim"
Lori Valenzuela
March 13, 2026
"Spoke with Mikayla over the phone to get information about, and then to set up the Drive Safe and Save application. Mikayla was polite, personable, professional and very helpful. She represents the Jim Plane State Farm office very well."
"Hi Lori, Thank you so much for your kind words! We’re thrilled to hear that Mikayla provided you with helpful and professional service. She truly is a valued member of our team, and we’re glad she could assist you with the Drive Safe and Save application. We appreciate your feedback and your support! If you need anything else, please don’t hesitate to reach out. Best regards, Jim Plane"
Gina Rossi
March 7, 2026
"Derek was super helpful and accommodating with getting our insurance set up for a small business. Highly recommend!"
"Hi Gina, Thank you for sharing your experience! I’m glad Derek was able to assist you effectively with your small business insurance needs. We appreciate your recommendation and look forward to supporting you again in the future. Best regards, Jim Plane"
Kendall Hogue
March 3, 2026
"I have had the best experience with Jim Planes State Farm office. I have used them for years and highly recommend! I usually work with Quinn and Sean and they are great. Very knowledgeable and kind. They always help me with whatever I need. They are the best!"
"Hi Kendall, I really appreciate your kind feedback and continued support! It’s great to know that Quinn, Sean, and the entire team have been able to assist you with expertise and care throughout the years. Your recommendation means a lot to us, and we’re always here to help with whatever you need moving forward. Best regards, Jim Plane"
Melissa Semann
February 20, 2026
"Karen was very informative, helpful and patient with me while helping me figure out the best insurance coverage for our cars. Thank you, Karen!"
"Hi Melissa, Thank you for your wonderful feedback! I’m happy to hear that Karen was able to assist you so effectively. We look forward to helping you with anything you need in the future. Best regards, Jim Plane"
Mark Raley
February 17, 2026
"As always the office was very helpful and efficient in clarifying payment methods for each of our policies. Thank you for your excellent service!"
"Hi Mark, we appreciate you taking the time to share your experience! It’s wonderful to know our team made understanding your payment choices straightforward and hassle-free. Thanks for your kind words, and we’re here whenever you need us! Warm Regards, Jim Plane"
Christine Macdonald
February 9, 2026
"We have been clients of Jim Plane for a couple of decades. Today I had questions about coverage for an upcoming car rental. Karen in Jim's office researched my question and called me back with answers in 10 minutes. We always feel well cared for by the excellent staff at this agency."
"Hi Christine, We truly appreciate having you as a customer for so many years. It's great to hear that Karen was able to promptly provide the information you needed about your car rental coverage. Our team is committed to providing attentive and dependable service, and we’re happy to know you feel well supported. We look forward to assisting you whenever you need us! - Jim Plane"
Judy Eagle
February 6, 2026
"Spoke Dylan Plane to Review my homeowners insurance and Updated motor vehicle insurance.Super Great customer service."
"Thank you, Judy, for sharing your experience! I'm glad Dylan was able to assist you with your insurance updates. Providing excellent service is very important to us, and we appreciate your kind words. If you need any further help, don’t hesitate to reach out! Best Regards, Jim Plane"
Sergio Atallah
January 29, 2026
"I've been with State Farm for close to 40 years and it pains me to say this is the first time I leave a review. Embarrassing as it may be, I could not delay any further my appreciation for Derek Schwab and the team at Jim Plane's office in Lafayette. Save and protect should really be their motto."
"Hi Sergio, We truly appreciate you taking the time to share your feedback. Your kind words mean a great deal to Derek, the team, and me. It’s customers like you who inspire us to keep providing the best service possible. Thank you again for your support and for being with us for so many years! Best Regards, Jim Plane"
Andrea Berg
January 13, 2026
"I’ve had nothing but great experiences with Jim Plane’s State Farm office and trust them with all of my insurance needs because they take the time to thoughtfully tailor coverage to what truly fits. Karen was exceptional…she responded promptly, listened with genuine care, and handled my request with impressive thoroughness and professionalism, making the entire process feel seamless. I walked away feeling heard, supported, and completely confident that my coverage was set up exactly right."
"Thank you, Andrea, for sharing such positive feedback! We're glad to know that Karen and our team have delivered attentive and professional support throughout your insurance process. Making sure you feel comfortable and confident with your coverage is very important to us. We are here to help whenever you need assistance in the future! Warm Regards, Jim Plane"
Robert Nagle
January 13, 2026
"Great service to change car"
"Thank you so much for your feedback, Robert! We're thrilled to hear you had a great experience. If you need any assistance in the future, we're here to help! - Jim Plane"