State Farm® Insurance Agent Jim Plane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tanya McPherson
August 18, 2026
5
out of
5
rating by Tanya McPherson
"Working with Jim and his team as been a dream after years of bad service in another agency. We are so happy!"
We responded:
"Tanya, thank you so much for your kind words and taking the time to give us your feedback! We truly appreciate your business and are so happy to hear that working with our team has been such a positive experience. We strive to provide excellent customer care and make every interaction a great one. We’re grateful to have you as part of our State Farm family!
Best Regards,
Jim Plane"
Barbie Elsasser
August 12, 2026
5
out of
5
rating by Barbie Elsasser
"I’ve been a customer of Jim Plane State Farm for 15 years. They have excellent customer service, always answer the phone with a person, always call back and they send me emails when I forget to keep up with my many insurance policies. Karen has been especially helpful and will even schedule a call with me between meetings. Few organizations have this level of service these days and I’m always impressed with how this office operates. Great culture, great staff. They deserve your business and they will earn it."
We responded:
"Barbie, thank you so much for your kind words and for being with our office for the past 15 years! We truly appreciate your loyalty and are grateful you took the time to recognize our team. Karen will especially appreciate the shoutout! Providing personal, responsive service and making insurance as easy as possible for our customers is exactly what we strive for. We’re so glad to have you as a longtime customer and look forward to continuing to be here whenever you need us!
Warm Regards,
Jim Pane"
Austin Bodin
August 10, 2026
5
out of
5
rating by Austin Bodin
"Derek Schwab was incredibly helpful, responsive, and friendly. I'm very excited to be switching over to State Farm. Thanks!"
We responded:
"Austin, thank you for taking the time to share your experience! We’re thrilled to welcome you to the State Farm family. Derek will be happy to know he made such a positive impression. We appreciate your confidence in our team and look forward to taking great care of you for years to come!
- Jim Plane"
Lydiard Foundation
August 4, 2026
5
out of
5
rating by Lydiard Foundation
"Jim Plane has your best interest in mind. The last claim I filed was in 1997, a car rear ended me at a red light. State Farm handled the claim flawlessly. Today, as a Senior citizen I trust that Jim's crew works to keep my business!"
We responded:
"Thank you for the wonderful review! We’re glad you feel supported by our team and truly appreciate your kind words. If you ever need anything, please don’t hesitate to reach out.
Warm Regards,
Jim Plane"
Cayla Semp
July 31, 2026
5
out of
5
rating by Cayla Semp
"Anthony was a huge help! He was able to find us savings on our policies and made the whole process super easy. Thank you!"
We responded:
"Hello Cayla, thank you for sharing your experience! I'm glad Anthony could help identify potential savings on your policies and guide you through the process with ease. We truly appreciate your business and your feedback.
- Jim Plane"
Donovan Blash Lopez
July 30, 2026
5
out of
5
rating by Donovan Blash Lopez
"Derek is great to work with, very responsive and makes sure that all your questions are answered thoroughly to help ensure you have the best insurance you need. Definitely recommend reaching out"
We responded:
"Hi Donovan,
Thank you for sharing your experience and for the wonderful feedback! I'm glad Derek was quick to respond and walked you through everything clearly so you could move forward with confidence in your coverage.
We really appreciate your recommendation, and we’ll be here anytime you need assistance down the road.
Best Regards,
Jim Plane"
thom bookwalter
July 14, 2026
5
out of
5
rating by thom bookwalter
"The team at Jim Plane State Farm Agency provides absolutely outstanding service! Every staff member I interacted with was incredibly professional, knowledgeable, and patient. They took the time to answer all of my questions thoroughly and made sure I felt completely confident in my coverage. It is rare to find an insurance office that is this genuinely helpful and dedicated to customer care. Highly recommend Jim Plane and his fantastic team!"
We responded:
"Thank you for taking the time to share your experience! I am so glad you felt supported throughout the process and that our team was able to address your questions clearly and thoroughly. Providing reliable guidance and responsive service is what we strive for every day. We truly appreciate your recommendation and look forward to assisting you in the future!
Best Regards,
Jim Plane"
Karen Johnston
July 2, 2026
5
out of
5
rating by Karen Johnston
"Derek was so friendly and very very helpful. I am impressed with the time he spent with me on the phone and how encouraging he was."
We responded:
"Hi Karen,
Thank you for sharing your experience! I'm glad Derek delivered the guidance and support you needed; we’re committed to providing a high level of service from start to finish. We appreciate your business and your feedback.
Warm Regards,
Jim Plane"
Magical Caribou
June 30, 2026
5
out of
5
rating by Magical Caribou
"Mikayla is a super star ! Reviewed my account found some savings , went above and beyond
So grateful for her time and attention"
We responded:
"Thank you so much for your review! I am thrilled to hear Mikayla took great care of you—finding savings and going above and beyond is exactly what we aim for. We truly appreciate your time and feedback.
Warm Regards,
Jim Plane"
Tim Horne
June 26, 2026
5
out of
5
rating by Tim Horne
"Dylan and the whole team were terrific in helping us save money on home and auto insurance while providing service that far exceeds other insurance agencies. I highly recommend the team in Jim’s office."
We responded:
"Thanks so much for the great review, Tim! I'm really glad Dylan and the team were able to help you save on both home and auto insurance—and that you felt the service went above and beyond. We truly appreciate your recommendation and are here whenever you need anything.
Best Regards,
Jim Plane"
Linda Curtis
June 17, 2026
5
out of
5
rating by Linda Curtis
"James Doody was incredibly helpful in switching both my auto and homeowners insurance policies quickly, before my previous agent withdrew funds for the quarter. He took the time to clearly explain the different coverage options and walk me through how to handle the escrow payment. I highly recommend James - he is extremely knowledgeable and provides excellent guidance for insurance needs."
We responded:
"Thank you so much for your review, Linda! I am thrilled to hear James was able to help you switch both your auto and homeowners insurance quickly—especially with everything happening on that quarter timeline. It’s fantastic that he took the time to clearly explain your coverage options and walk you through the escrow payment so you felt confident every step of the way. We truly appreciate your recommendation!
Warm Regards,
Jim Plane"
Taylor Holladay
June 12, 2026
5
out of
5
rating by Taylor Holladay
"Jim did a great job putting a quote together for my home and auto."
We responded:
"Hi Taylor—thank you for the review! I am happy to hear you were satisfied with the customer car you received. We appreciate your business and are here for you anytime you need us.
Warm Regards,
Jim Plane"
Tom Miller
May 30, 2026
5
out of
5
rating by Tom Miller
"Our family has loved this agent - for 20 years!"
We responded:
"Hi Tom, thank you for your review! We truly appreciate your continued loyalty as a State Farm customer. We look forward to serving you and your family for many years to come.
Warm Regards,
Jim Plane"
Jorge Rivera
May 27, 2026
5
out of
5
rating by Jorge Rivera
"Highly recommend State Farm and special kudos to Sean, I have been working with Jim Plane office since 2018 and always competitive insurance price for home, cars and business."
We responded:
"Hi Jorge,
Thank you for taking the time to leave a review! I greatly appreciate your recommendation and will let Sean know you were happy with the customer care you received! Don't hesitate to reach out whenever you need us.
Best Regards,
Jim Plane"
Lydia Leibs
May 21, 2026
5
out of
5
rating by Lydia Leibs
"Karen was very fast and efficient in helping me switch our accounts to autopay."
We responded:
"Hi Lydia—thanks for your review! I'm happy Karen was able to assist you quickly and handle the autopay switch efficiently. We appreciate you choosing us.
Warm Regards,
Jim Plane"
Ken Shouldice
May 20, 2026
5
out of
5
rating by Ken Shouldice
"Always friendly and helpful"
We responded:
"Hi Ken,
We really appreciate you taking the time to share your experience! We're always here whenever you need us.
Best Regards,
Jim Plane"
Jillian M
May 19, 2026
5
out of
5
rating by Jillian M
"Derek Schwab was incredibly helpful, responsive and professional in assisting me getting my needs met as a new customer. Very happy with his service and highly recommend!!"
We responded:
"Hi Jillian,
Thanks so much for taking the time to leave a review! I am pleased to hear that Derek provided excellent support and helped ensure your needs were fully met from the start. We truly appreciate your recommendation!
Best Regards,
Jim Plane"
Jim McMakin
May 8, 2026
5
out of
5
rating by Jim McMakin
"Great customer service!"
We responded:
"Hi Jim, thank you so much for the 5-star review! Exceptional customer care is exactly what we strive for, and we’re thrilled we delivered that for you. We look forward to serving you again soon!
Warm Regards,
Jim Plane"
Gerhard Leicht
May 8, 2026
5
out of
5
rating by Gerhard Leicht
"Jim and his team have been great. Their responses to our questions have been handled in a very timely manner and their proactive personal approach to service has been outstanding. Keep up the great work!"
We responded:
"Hi Gerhard,
Hi Gerhard,
Thank you for your review! I’m glad you felt taken care of throughout the process and that you received prompt, clear answers when you had questions. It’s important to us to provide a helpful, attentive experience for every customer.
We appreciate your support and hope to assist you again in the future.
Best regards,
Jim Plane"
Thomas Jackson
May 1, 2026
5
out of
5
rating by Thomas Jackson
"My new insurance rep, James Doody was and is wonderful, and I appreciate him getting going with this change from another insurance company."
We responded:
"Hi Thomas,
Thank you for your review and for choosing us. I am pleased to hear that James provided excellent service and helped make your transition from your previous insurance company smooth and efficient. We value the opportunity to support you moving forward.
Best Regards,
Jim Plane"
Stephanie Kurth
April 30, 2026
5
out of
5
rating by Stephanie Kurth
"Very responsive and helpful in getting us set up with the coverage we needed!"
We responded:
"Hi Stephanie,
Thank you for your review! I am glad the team was able to respond promptly and assist you in putting the coverage you needed in place. If you have any questions or need support in the future, please don’t hesitate to reach out.
Best Regards,
Jim Plane"
Rose DelPizzo
April 30, 2026
5
out of
5
rating by Rose DelPizzo
"Extremely helpful and friendly"
We responded:
"Hi Rose,
Thank you so much for the review! We’re really glad we could be helpful and that you had a great experience. We truly appreciate you taking the time to share your feedback!
- Jim Plane"
Marya Read
April 24, 2026
5
out of
5
rating by Marya Read
"Anthony provided great service and was able to cut my rates in half from my previous insurer and keep the coverage the same or better"
We responded:
"Hi Marya,
Thank you for taking the time to share your feedback! I am glad to hear that Anthony was able to help you reduce your insurance costs significantly while maintaining and enhancing your coverage. Providing excellent service and meaningful protection is our priority. Please don’t hesitate to reach out if you need any further assistance!
Best regards,
Jim Plane"
Julie McCulley
April 24, 2026
5
out of
5
rating by Julie McCulley
"We had an excellent experience with Jim Planes agency. We switched our home owners and auto over and are receiving much better service and coverage for less than what we were paying. Sean helped us tremendously.
We definitely recommend."
We responded:
"Hi Julie,
Thank you so much for your kind review! I’m thrilled to hear that we were able to provide you with enhanced coverage and service while saving you money. Sean and the entire team appreciate your recommendation. Please don’t hesitate to reach out if you ever need anything—we’re always here to help!
Warm regards,
Jim Plane"
Kim Kokkonen
April 24, 2026
5
out of
5
rating by Kim Kokkonen
"Mikayla did a great job today explaining the changes to my renewed home and umbrella coverage. The premium increases are painful but I can now see the reasons for them. I appreciate that the agency doesn’t bother me with undesired meetings but is quick to provide service when I need it."
We responded:
"Thank you, Kim, for sharing your experience! We're pleased Mikayla was able to thoroughly clarify the updates to your home and umbrella policies. We understand that premium adjustments can be challenging, and we're glad you now feel more informed about the factors involved. We also appreciate your recognition of our commitment to respecting your time while remaining responsive whenever you require assistance. Please feel free to contact us anytime you need support!
Best Regards,
Jim Plane"